Search Results for “storychief”

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Episode 131: 5 Step Process To Being A Customer Centric Organization (The Tech Smart Boss Way)

In this episode, I go through my 5 key steps that your organization should do (and continue to do) if you want to become a customer-centric organization. You don’t want to miss this one.

Episode 131: 5 Step Process To Being A Customer Centric Organization (The Tech Smart Boss Way) Read More

Take Your Feedback Up A Level With Upvoty (Onboarding and Review)

In this video, we set up a new Upvoty account and take a look at their onboarding, their platform, and create a quick feedback board.

Take Your Feedback Up A Level With Upvoty (Onboarding and Review) Read More

Birds Of A Feather Flock Together To Give Great Customer Support With BirdSeed (Onboarding and Review)

In this video, I set up a new BirdSeed account, go through their onboarding, and take a quick look at how to set it up. I even get it on my website to show you how it works.

Birds Of A Feather Flock Together To Give Great Customer Support With BirdSeed (Onboarding and Review) Read More

Episode 130: How To Best Use Canned Responses In Your Sales and Support Teams

In this episode, I go over the canned responses that you should implement in your chat, help desk, and sales teams, and how to do it in a way that delights your customers, not upset them.

Episode 130: How To Best Use Canned Responses In Your Sales and Support Teams Read More

Launch Your Landing Pages With ? Speed with Converdy (Onboarding and Review)

In this video, I walk through the configuration of Converdy, set up a new project and funnel, and build and publish a quick landing page.

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Episode 129: 7 Ways To Thank Your Employees (And Keep Retention High)

In this episode, I go over 7 tips to show appreciation to your team and try to keep them happy, content, and not looking to leave your business.

Episode 129: 7 Ways To Thank Your Employees (And Keep Retention High) Read More

Bring A Pal And Have Your Social Media Team In Sync With ContentCal (Onboarding and Review)

In this video, we set up an account from scratch, go through the onboarding, explore the platform, and send out a tweet to see how it works.

Bring A Pal And Have Your Social Media Team In Sync With ContentCal (Onboarding and Review) Read More

Episode 128: How To Use Content Curation As Part Of Your Social Media Strategy (The Tech Smart Boss Way)

In this episode, I talk about why you should add curated content to your social media strategy and how to go about finding it and some tools you can use to make the process easy.

Episode 128: How To Use Content Curation As Part Of Your Social Media Strategy (The Tech Smart Boss Way) Read More

You Won’t Have Any Phobia Using Xeno For Your Customer Support

In this video, I set up a new account and since there is so much inside this tool, I do my best to walk through as much as possible and show you how to get started. This is the kind of feature-rich tool that you just have to spend some time with to unlock everything.

You Won't Have Any Phobia Using Xeno For Your Customer Support Read More

Episode 127: How To Hire A Project Manager (The Tech Smart Boss Way)

In this episode, I go over the soft skills and the technical skills you should look for when hiring a project manager to join your team.

Episode 127:  How To Hire A Project Manager (The Tech Smart Boss Way) Read More
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