Posts Tagged ‘Survey Sparrow’

Episode 131: 5 Step Process To Being A Customer Centric Organization (The Tech Smart Boss Way)

In this episode, I go through my 5 key steps that your organization should do (and continue to do) if you want to become a customer-centric organization. You don’t want to miss this one.

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Episode 88: 7 Steps to Making a Great Customer (or Prospect) Feedback Survey

Getting feedback from your customers and leads are critical to improving your business.  But everybody is busy these days, so no one has time for your long boring survey asking a million questions.  You have to […]

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Episode 87: 6 Ways To Improve The Onboarding Process For Your Software Or Service

Sometimes we focus so much on customer acquisition, we miss the low hanging fruit of ensuring the customers we win have an amazing experience and transition to ambassadors for our product or service.  Even worse,  if […]

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Episode 72: 3 Key Things Every Entrepreneur Needs To Know About Their Business To Be Successful

Knowledge is power,  and in business, the more knowledge you have, the more likely it is you will be successful. But with information coming from all directions, it’s hard to be on top of everything, unless […]

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Episode 69: How to Be An Early Technology Adopter (My 6 Step Process)

Part of being a Tech Smart Boss is always trying and learning about new, early stage technology.  But you can’t just jump into new technology and expect to use it right away.  It’s called early stage […]

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Episode 58: How To Build Customer Personas That Allows Your Business To Strike The Right Message

We may sound like a broken record, but the key to success is to deliver the right message, at the right time, to the right person.  In this episode, we cover the concept of Customer Personas […]

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How To Convert Your Boring Surveys Into Conversational Chatbots With Survey Sparrow

How many of us get survey requests via email and they are the same old boring style? Click here, go next, next, next, blah, blah, blah. I’ll be honest, unless there is the promise of some […]

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