Posts Tagged ‘Facebook’

Episode 74: The Changing Social Media Landscape and How It’s Affecting Your Business

Almost every social media company is under pressure these days due to all the security lapses, leaks, and controversies that are taking place, almost on a daily basis it seems.  As a result, they are making […]

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Episode 27: The SmallBiz Marketing Stack for a Tech Smart Boss

Leveraging technology to scale your brand is a key business strategy of a Tech Smart Boss. Marketing is an area where there is a lot of technology that is affordable, easy to use, and can help […]

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Episode 26: How To Set Up A Marketing Strategy For Your Small Business (The Tech Smart Boss Way)

In this episode, I go over how to set up a marketing strategy for your business.  I cover a lot of tactics from offline marketing to online marketing, what may work best and how to pick […]

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Episode 22: Customer Support Tech Stack (The 8 Things You Need to Deliver Stellar Customer Service)

Delivering excellent Customer Service is a combination of the right people, the right process, and the right technology.  In this episode, we’re going to discuss the 8 key pieces of technology you need to empower your […]

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Episode 19: The Good, The Bad, and The Ugly of Business Review Sites

Most buyers today check out review sites before making a purchase. But from the business perspective, there’s a good, bad, and ugly side to them. In this episode, I cover how you should deal with review […]

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Episode 9: How to Setup A Social Media Strategy For Your Business

In this episode I outline my steps to creating a Social Media strategy for your business. Many businesses are doing too little, too much, or plain doing it wrong. Listen to this episode to get a […]

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Episode 1: How to Deliver Exceptional Customer Service the Tech Smart Boss Way

Welcome to the inaugural episode of the Tech Smart Boss podcast.  After a short intro on what to look forward to in this podcast, we go right into a way to leverage technology to deliver amazing […]

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