In this episode, I go through the various tools and processes that I used to restore and rebuild my laptop from scratch when I surprisingly lost all my data while getting a repair.
Read MoreIn this episode, I go over the canned responses that you should implement in your chat, help desk, and sales teams, and how to do it in a way that delights your customers, not upset them.
Read MoreIn this episode, I discuss 7 categories of Tech Smart Boss tools that your sales team needs to be the best they can be. And we cover a lot of options, so be sure to check the show notes for all the product websites mentioned.
Read MoreIn this episode, I go over 7 key email marketing metrics, how to calculate them, and why they are important. Hopefully this episode will help you if you are doing a lot of email marketing or trying to grow into email marketing as a channel that moves the needle for your business.
Read MoreThese days even if you are a responsible sender of emails, it’s hard to avoid the spam folder. Between over-aggressive spam gateways and e-mail providers trying to bubble up what they think is an important email or […]
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