Posts Tagged ‘AcademyOcean’

Episode 118: 8 Tips To Take Your Customer Support From Good To Great

In this episode, I go over 8 things that you should be doing from a technology and process perspective to deliver great customer support.

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Episode 90: 6 Key Steps to Making a Successful Lead Magnet

Just like anything in life, there are some good lead magnets and there are some bad lead magnets.  A good lead magnet is one that produces… leads.  Good lead magnets require some upfront planning and in […]

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Episode 52: What I’ve Learned After One Year Of Tech Smart Boss (And How I’m Applying It To My Business)

Episode 52 represents one year of Tech Smart Boss.  My motivation for starting Tech Smart Boss was a combination of passion and for experimenting and learning new techniques that I can apply to my primary focus, […]

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Episode 42: 4 Step Process for Delegating Time Consuming Tasks (Like a Tech Smart Boss)

How many times have you said, “I wish I could get this task off my plate but it’s easier to do it than teach someone else how to do it?”  If you routinely say that, then […]

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Episode 41: How To Buy Software For Your Business (The Tech Smart Boss Way)

Most businesses stay in old, outdated business software way too long.  It gets comfortable, it gets too hard to replace, and in many cases, you just don’t spend the time to research what may work better for […]

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How to WOW Your Customers With a Training Academy (Pt 2 w/ AcademyOcean)

We showed you in a past video (check that one out here) and now we’re going to show you the result of our setup to convert my actual Yurbi Academy into AcademyOcean. We really recommend […]

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Getting Started with AcademyOcean – A New Way to Onboard, Train, and Educate Your Customers

One of the best ways to build a loyal and enthusiastic customer base is to consistently deliver value and to have a culture of customer service in your business (You have to listen to Episode 18 […]

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