In this episode, I go over 8 things that you should be doing from a technology and process perspective to deliver great customer support.
Read MoreJust like anything in life, there are some good lead magnets and there are some bad lead magnets. A good lead magnet is one that produces… leads. Good lead magnets require some upfront planning and in […]
Read MoreHow many times have you said, “I wish I could get this task off my plate but it’s easier to do it than teach someone else how to do it?” If you routinely say that, then […]
Read MoreMost businesses stay in old, outdated business software way too long. It gets comfortable, it gets too hard to replace, and in many cases, you just don’t spend the time to research what may work better for […]
Read MoreWe showed you AcademyOcean.com in a past video (check that one out here) and now we’re going to show you the result of our setup to convert my actual Yurbi Academy into AcademyOcean. We really recommend […]
Read MoreOne of the best ways to build a loyal and enthusiastic customer base is to consistently deliver value and to have a culture of customer service in your business (You have to listen to Episode 18 […]
Read More