I can’t help myself, I’m always looking at other businesses for how they could use technology better. In this episode I break down a physical therapist business and hope the tips can help you.
5:10 A scenario at my Physical Therapy office
7:30 Who can benefit from these methods?
9:52 First area to improve is scheduling
12:48 The on-boarding process
14:53 A couple of points why it is important to get customer’s email
16:24 Mailing systems you can use
17:36 Those referrals matter!
20:56 Using technology to get surveys
21:27 Having a website and things to consider when having one
23:18 Putting themselves in the shoes of the customers
25:13 How can billing be improved through technology?
28:40 Don’t let demographics be your excuse
Thanks for listening and checking out the show notes, any feedback, comments, or questions, send me a email at firstname.lastname@example.org