Resources, Tips, and How-To's for the D-I-Y Tech Smart Boss

This week’s Tech Smart Boss Cool Tech of the Week -> Slack

Check out all the best of the week in Issue 26 of the Tech Smart Boss Newsletter. I’ve talked a lot about Slack in the podcasts, and my company tries to have all internal communication and […]

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Episode 21: Benefits of Running a Debt Free Business (And Tips On How To Get There)

Why do most businesses fail? Generally, they run out of cash and in the extreme case their debt gets so large they can no longer service it, so they are forced out of business.  In this […]

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This week’s Tech Smart Boss Cool Tech of the Week -> Opera

Check out all the best of the week in Issue 25 of the Tech Smart Boss Newsletter. With new regulations in place to allow your ISP to sell your search traffic, (what edge providers like Google, […]

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Episode 20: How to Select a Customer Support System (The 10 Things You Should Know)

Every business needs a customer support process and technology to back it up.  But depending on your specific needs, that technology will look dramatically different.  In this episode, I cover the 10 things you should know […]

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This week’s Tech Smart Boss Cool Tech of the Week -> Privacy

Check out all the best of the week in Issue 24 of the Tech Smart Boss Newsletter. As a Tech Smart Boss, we have a lot of Cloud technology and online credit card purchases. If you’re […]

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Episode 19: The Good, The Bad, and The Ugly of Business Review Sites

Most buyers today check out review sites before making a purchase. But from the business perspective, there’s a good, bad, and ugly side to them. In this episode, I cover how you should deal with review […]

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This week’s Tech Smart Boss Cool Tech of the Week -> Bill

Check out all the best of the week in Issue 23 of the Tech Smart Boss Newsletter. If you run a lean operation (meaning you’re wearing a whole bunch of hats as the owner), something that […]

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Episode 18: 5 Keys to Creating a Customer Service Culture in Your Business (And Why You Should Do It)

Businesses that provide excellent Customer Service don’t do it with a single department or team, they have a culture dedicated to providing great support. In this episode, I walk through the 5 keys of how to […]

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This week’s Tech Smart Boss Cool Tech of the Week -> Dialpad

Check out all the best of the week in Issue 22 of the Tech Smart Boss Newsletter. I’ve been using Dialpad for my primary business the past year plus (it was originally called Switch) and it […]

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Episode 17: How to Put Your Social Media Content on AutoPilot (While Keeping The Human Touch)

Being present on social media doesn’t have to cost a lot of time or money. And it shouldn’t, especially if it’s not a driver of your business leads or revenue. In this episode, we cover how […]

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