Resources, Tips, and How-To's for the D-I-Y Tech Smart Boss

Episode 129: 7 Ways To Thank Your Employees (And Keep Retention High)

In this episode, I go over 7 tips to show appreciation to your team and try to keep them happy, content, and not looking to leave your business.

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This week’s Tech Smart Boss Cool Tech of the Week -> Artboard Studio

Check out all the best of the week in Issue 134 of the Tech Smart Boss Newsletter. Being a Tech Smart Boss means you’re able to put a quick social media or blog graphic together without […]

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Bring A Pal And Have Your Social Media Team In Sync With ContentCal (Onboarding and Review)

In this video, we set up an account from scratch, go through the onboarding, explore the platform, and send out a tweet to see how it works.

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Episode 128: How To Use Content Curation As Part Of Your Social Media Strategy (The Tech Smart Boss Way)

In this episode, I talk about why you should add curated content to your social media strategy and how to go about finding it and some tools you can use to make the process easy.

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You Won’t Have Any Phobia Using Xeno For Your Customer Support

In this video, I set up a new account and since there is so much inside this tool, I do my best to walk through as much as possible and show you how to get started. This is the kind of feature-rich tool that you just have to spend some time with to unlock everything.

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This week’s Tech Smart Boss Cool Tech of the Week -> Convertful

Check out all the best of the week in Issue 133 of the Tech Smart Boss Newsletter. The Cool Tech of the Week is a new free tool from the team at Convertful. It’s a email […]

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Episode 127: How To Hire A Project Manager (The Tech Smart Boss Way)

In this episode, I go over the soft skills and the technical skills you should look for when hiring a project manager to join your team.

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This week’s Tech Smart Boss Cool Tech of the Week -> SurveySparrow

Check out all the best of the week in Issue 132 of the Tech Smart Boss Newsletter. Back in Episode 88 of the podcast, we talked about the importance of customer surveys and how to do […]

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Your Support Team Won’t Be In A Bind With HelpCrunch (Onboarding and Review)

In this video, I set up a new account and spend some time comparing the difference between their free account and their plan including email. There’s a lot to explore in HelpCrunch so this video gets a little longer than most.

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Episode 126: How To Introduce Storytelling In Your Brand Marketing

In this episode, I talk about the concept of leveraging story telling in your marketing and content creation and point you to a few good resources to learn more about the topic.

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